Shipping & Delivery

Standard and fast express delivery services are available to most countries. You will see standard shipping delivery service is available to your area once your shipping address is entered. Please contact us for fast express delivery.

We also provide express shipping, which takes 4-10 days, you will see if we support your countries when you goes to check out.

Orders are processed and shipped within 3-6 days of placement unless otherwise stated.

Tracking information will be sent to you for each package shipped out. Once your order is shipped, we will send you a shipping confirmation email containing the tracking number and link so you can follow your parcel's journey.

Some countries charge import taxes and duties upon reaching customs. We will send your items in one package and declare reasonable low value in order to get through the custom. Generally, it works well for our items. However, if you do get taxed in unpredictable situation, we are unable to pay for the tax. These charges are the responsibility of the buyer. Alpha One is not liable to these additional charges once the package is shipped to you.

To avoid being charged unexpectedly, we highly recommend contacting your local customs office for the current duty rates and taxes before placing an order.

Standard Delivery Time

ePack

Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Japan, Kazakhstan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Swiss, Thailand, The Republic of Korea, Turkey, United Kingdom, United States 7-10 working days.
Vietnam 5-7 working days.
Russia, Saudi Arabia, Ukraine 7-15 working days.
Mexico 20 working days.
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